FAQ
What type of furniture does Vertulivin™ sell?
Vertulivin™ offers furniture and home pieces for everyday living spaces. Products may include chairs, tables, shelves, cabinets, bedroom furniture, accent furniture, and home office pieces.
How do I know if a furniture item will fit my room?
Please review the listed width, depth, height, and usage details before ordering. We recommend measuring your room, doorway, hallway, elevator, stairway, and the exact area where the item will be placed.
Will the furniture color look exactly like the photos?
We try to show colors and finishes clearly. Small differences may appear because of lighting, screen settings, wood grain, fabric texture, surface finish, or photo angle.
Do furniture items require assembly?
Some items may arrive fully assembled, while others may require simple or moderate assembly. Please review the product page and follow the instructions included with the item.
Can one furniture piece be used in different rooms?
Yes. Many pieces can work in several spaces, such as bedrooms, living rooms, offices, entryways, or dining areas. Please check the product size, weight limit, material, and intended use before placing it in a room.
How should I clean furniture surfaces?
Use a soft dry or slightly damp cloth for regular cleaning. Avoid soaking, harsh cleaners, bleach, rough pads, or strong chemicals unless the product instructions clearly allow them. Dry surfaces after cleaning.
What should I check before ordering large furniture?
Please confirm room measurements, door clearance, delivery access, product dimensions, color notes, assembly needs, and placement space. This helps reduce size issues after delivery.
What if my furniture arrives damaged or missing parts?
Please email service@vertulivin.com with your order details and clear photos of the product, packaging, labels, and the issue. Our team will review the request and provide the next step.